Privacy Policy
Last updated: October 15, 2025
This Privacy Policy explains how DinnerBank LLC ("DinnerBank," "we," "us," or "our") collects, uses, and protects information about you when you access dinnerbank.io (the "Service"). DinnerBank LLC is a community platform that helps neighbors share home-cooked meals. We take your privacy seriously and are committed to handling personal information responsibly.
Information We Collect
Information you provide to us
- Account details. When you create an account or accept an invitation we collect your name, email address, username, password, and any profile photo or biography you choose to provide.
- Meal and community content. When you list a meal, join a community, or send a message, we collect the information you submit (such as meal descriptions, pickup instructions, allergen disclosures, and community membership details).
- Location information. If you share an address or approximate location, we use it to calculate pickup or delivery distances and to show relevant meals in your area.
- Support requests. If you contact us for help, we collect the information you provide in that conversation.
Information we collect automatically
We use standard analytics tools to gather limited technical data when you use the Service, such as IP address, device and browser information, and pages visited. This information helps us maintain performance, detect abuse, and improve the user experience.
How We Use Information
- Operate, maintain, and secure the Service.
- Authenticate users and manage community memberships and invitations.
- Facilitate meal sharing, messaging, notifications, and other core platform interactions.
- Communicate with you about updates, policy changes, reminders, or support requests.
- Analyze usage trends in aggregate to improve the Service and develop new features.
- Comply with legal obligations and enforce our Terms of Service.
How We Share Information
- With other members. When you publish a meal or participate in a community, other members can view the content you share, including your name or username, contact email (if supplied for pickup coordination), meal details, and community involvement.
- Service providers. We may share information with vendors that help us deliver the Service (for example, email delivery providers, analytics providers, and database hosting services). These third parties are contractually obligated to protect your information and may only use it for the services they provide to us.
- Legal compliance. We may disclose information if we believe it is required by law, regulation, legal process, or governmental request, or to protect the safety, rights, or property of DinnerBank LLC, our users, or others.
- Business transfers. If DinnerBank LLC is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
How We Protect Information
We use industry-standard security measures to protect your data, including encryption in transit (HTTPS), access controls, and regular monitoring of our systems. However, no online service can guarantee absolute security. We encourage you to use unique passwords and to be cautious when sharing personal information with other members.
Your Choices and Rights
- Access and updates. You can review and update most profile information by logging into your account. If you need additional changes, contact us at privacy@dinnerbank.io.
- Email preferences. You may manage notification settings within your account. Some transactional or safety-related messages may still be sent to ensure proper operation of the Service.
- Data deletion. You may request deletion of your account and associated personal information by contacting privacy@dinnerbank.io. We may retain certain information as required by law or for legitimate business purposes.
- Community content. Content shared within communities or meal listings may remain visible to community members even after you leave the community if it is necessary for record keeping or safety obligations.
Children's Privacy
DinnerBank LLC is not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information. If you believe a child has provided personal information, contact privacy@dinnerbank.io.
International Users
DinnerBank LLC operates in the United States. If you access the Service from outside the United States, you acknowledge that your information may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above and, when appropriate, provide additional notice (such as via email or an in-app message). Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at privacy@dinnerbank.io.